OUR VISION

The Concept

  • Performance driven company
  • Comprehensive accountability
  • Focused by design

The Opportunity

  • Intelligent analytics
  • Custom collection strategies
  • Uninhibited communication

The Results

  • Consistent & sustainable performance
  • Improved cost efficiencies
  • Long term partnerships
  • Increased customer satisfaction 

Senior Management

Jim Peacock
President
    • Nearly 30 years of experience encompassing all facets of the ARM Industry.
    • Consultative approach in defining and implementing custom workflow strategies.
    • Instrumental in development and execution of skip trace waterfalls and collection triggers.
    • High level strategy development, team building and interpersonal skills.
    • Missouri Collectors Association Board of Directors.

Jackie Warner-Mucha
Chief Administration
Officer
    • Innovative process development for operational and client support.
    • Over 20 years of collection industry experience.
    • Managed high priority client relationships.
    • Uniquely qualified to understand symbiotic nature between financial services and collections.
    • Extensive knowledge of technical requirements and client on boarding processes.

Nick Jarman
Chief Operating Officer
    • ACA International:
      • Fellow and Scholar Recipient.
      • Credit & Collection Compliance Officer designation.
      • Certified Instructor.                    
    • Material contributor to ACA Collector Magazine.
    • Developed proprietary scorecard to evaluate overall operational performance.
    • Missouri Collectors Association Board of Directors.