Our Values

Delta Outsource Group, Inc. has been built on a foundation of integrity. We believe that it is imperative to represent the goodwill and name of our clients in an ethical and honorable fashion. We place an emphasis on retaining only those associates which maintain the highest degree of professionalism with an acute awareness of the need to protect the privacy, the dignity and the rights of the consumers that we contact under difficult circumstances.

We believe it is incumbent upon our leadership team to create and cultivate a positive work environment which protects and fosters these values. To that degree, Delta Outsource Group, Inc. asks each of its associates to abide by ACA International’s Collector Pledge and enforces a more stringent Collector Code of Conduct. Expectations are high and accountability is mandated from top to bottom throughout the organization.

Delta Outsource Group, Inc. also believes in supporting its community and to those in need. Philanthropic activities supported by Delta Outsource Group, Inc. and its team members throughout the year include:

• Food Drives
• Adopt a Family
• Adopt a Soldier
• Various Fundraisers

At Delta Outsource Group, Inc., we mean it when we say….”Actions Speak Volumes”.

The PAWS Initiative at Delta Outsource Group, Inc. was created as an intentional means of supporting the people within our organization and within our community. It is more than a few positive words; it is a belief system that must be chosen, actionable and reinforced daily. PAWS is the vehicle for which we intend to build a foundation for a culture of positive work practices and shared vision.