The Concept

  • Performance driven company
  • Comprehensive accountability
  • Focused by design

The Opportunity

  • Intelligent analytics
  • Custom collection strategies
  • Uninhibited communication

The Results

  • Consistent & sustainable performance
  • Improved cost efficiencies
  • Long term partnerships
  • Increased customer satisfaction 

Client Experience

Delta Outsource Group, Inc. understands that business partnerships are not built on a singular foundation of data points and performance metrics. With open communication, attention to detail, and always protecting the brand of our clients, Delta Outsource Group, Inc. ensures best in class Client Experience is provided.

  • COMMUNICATION – Timely responses, immediate correspondence of any issues and transparency in our business relationship.

  • RESULTS – Critical to success of any business partnership. Results are the reward for a tireless and diligent work effort.

  • ACCURACY – Any and all data must be accurate. Period.

  • IMPORTANCE – Regardless of size or revenue that a client generates, all  clients command the same level of attention and importance.

  • PERSONAL TOUCH – Successful business relationships require personal interaction. Delta Outsource Group, Inc. takes pride in employing individuals that  clients feel comfortable picking up the phone and contacting any time they need to speak with someone.

  • BRAND PROTECTION – Reputations take years to build but can be destroyed in a matter of seconds. Delta Outsource Group, Inc. emphasizes and embodies a culture of “protecting the brand”, yours and ours, in everything we do.