We offer our clients a full-service suite of collection and recovery solutions. We customize our solutions for each client based on their specific needs.
Pre-Charge / Early Out
Our team is ready to assist with pre-charge off/early out collections assistance. We understand the unique needs of this stage in the credit cycle and customize our approach to achieve results while protecting the account holder relationship.
Pre & Post Legal
Collecting on accounts before and after is a legal strategy, which requires a nuanced approach. We understand how to unlock value at these stages in the recovery process.
Post Charge Off
We are well versed in managing account after they have charged off from the originating creditor. Charged off account holders may require a different approach to successfully resolve their accounts and we apply strategies that yield results from this distressed account segment.
Delta Outsource Group has a mix of skip tracing tools that our agents can use to identify missing accountholders and validate new phone numbers, addresses, employment or other location information. Our ability to find consumers enables us to maximize the value of receivables portfolios.
Our call center staff is trained to provide high quality customer care for accountholders. We work with clients outside of the collections and recovery process to assist with call center operations to meet their customer service needs.